Frequently Asked Questions

Q: How Much Does Carpet Cleaning Cost?

A: The cost of cleaning your carpet will vary, depending on a number of factors, like size, type of carpet, condition of the carpet, and cleaning method. Nonetheless, cleaning your carpet is cheaper than having to replace it. Call us today to get a free estimate.

Q: How Long Will It Take To Clean My Carpets?

A: At ProClean Carpet Care – Bismarck ND, we strive to offer same-day services. Our cleaners are fast and efficient and will clean your carpets in the shortest time possible. The size of the area to be cleaned is one of the factors that will determine the amount of time we will take to clean the carpets.

Q: Is Your Carpet Cleaning Process Safe?

A: We are concerned about the safety of your pets, workers, and family. As such, our carpet cleaning process is safe and will not pose any dangers to your loved ones. Our cleaning solutions are all made of natural ingredients and contain no harmful chemicals.  

Q: Will the Carpet Cleaning Disrupt My Business Operations?

A: Our professional technicians will schedule an ideal time to clean your carpets. We always choose the right time, where there will be no or minimal interruptions with normal business activities. You can choose a schedule that works for you as our cleaners are flexible.

Q: How Do You Deal with Stains on My Carpet?

A:  Stain removal is one of the reasons why homeowners and businesses choose our services. We have proved to be the best experts in removing stains on your carpets and rugs. Before commencing our work, we will take you through the various options that we can use. Our technicians will inspect your carpet and analyze the fabric it is made of. CB2 is used in spot treatment of the stains and then a mix of our effective formula is applied. Cotton bonnets and our rotary carpet cleaning equipment will be used and all the stains will be removed safely. The stain removal process is tough on stains but gentle on your carpets.

Q: Can You Remove Nail Polish from My Carpet?

A: There is no stain which is too tough for us to remove and as such, we can remove nail polish from your carpet efficiently. We have the best cleaning solutions, products, and equipment to eliminate any stains on rugs. Our crews are knowledgeable, skilled, and experienced and will remove nail polish and other stains with ease.

Q: What Type of Stains Do You Remove?

A: We take pride in being able to remove most of the visible stains that you may have on your carpet. We have high-tech equipment and methods that we can use to eliminate all stubborn stains. Some of the stains that we handle include wine stains, coffee stains, pet urine, paint, dye, bleach, wax, and ink stains among others.

Q: Will You Move the Furniture for Carpet Cleaning?

A: At ProClean Carpet Care – Bismarck ND, our objective is to provide quality services and the best customer service experience. As such, we will be happy to move your furniture before we can start the carpet cleaning project. However, it is important to note that we are a company that adheres to the safety standards stipulated in the industry. Some of the items that we do not move include breakable items, pianos, china cabinets, electronic equipment and dressers, and beds among others. We will inform you in advance of what we can move and what we cannot.

Q: How Long Does the Carpet Take to Dry?

A: When we say that we offer fast carpet cleaning services, we mean just that. We will take the shortest time to clean your carpet and have it dry. On average, it takes about 15 minutes to dry your carpet, using our powerful air blowers. We are aware that your life is full of demands and this is why our services are time-efficient.

Q: Do You Handle Pet Stains and Odors?

A: Pet odor and stain removal are some of the specialized services that we offer. Our team of contractors will start by inspecting your carpet so as to determine the best approach for stain removal. We have odor-eradication techniques that are effective and we use our natural deodorizers to clear the stench.

Q: Do You Have Commercial Carpet Cleaning Services?

A: Yes. ProClean Carpet Care – Bismarck ND offers carpet cleaning services to businesses of all sizes. We know that there are specific business hours and we always offer schedules that do not affect your business. By choosing our carpet cleaning services, we allow you to focus on your core business and you will increase your productivity levels. Our crews are licensed, insured, and bonded for your protection.

Q: What Method Will You Use to Clean My Carpets?

A: Our main method of cleaning carpets is hot water extraction. We have truck-mounted equipment which makes it easier for us to offer deep cleaning services for all your carpets and rugs. With modern equipment, the water will be heated to the right temperature to enable safe and effective cleaning. This method of carpet cleaning is recommended by most carpet manufacturers.

Q: Why Do I Need a Professional When I Can Clean the Carpet Myself?

A: You may be thinking that it is easier and cost-effective to clean the carpets yourself and not hire a professional. However, there is so much that we have to offer including experience, equipment, and knowledge about carpets. With our skills and professionalism, we are able to handle all types of carpets and give you the best results.

Q: How Often Should  I Have My Carpets Cleaned Professionally?

A: There are several factors that will determine the frequency of professional carpet cleaning. In general, you should hire a professional carpet cleaner at least once every 6 months. However, this may vary depending on the frequency of use, type of carpet and so much more. Get in touch with us and get professional guidance on carpet cleaning.

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